The “mission” of SANGIORGI LEGNAMI S.p.a. is oriented to:
– Ensuring and improving customer satisfaction;
– Respond to the market in a timely, flexible and competitive manner;
– Pursue dynamic, comfortable and safe environmental conditions;
– Constantly improve the quality offered and effectiveness of the QMS.

To implement this policy, the General Management considers the Customer’s full satisfaction as a fundamental element of success and believes that quality means above all prevention, improvement and optimization of costs. Therefore the strategic input that the General Management has expressed is summarized in the following points:
Maintaining customer satisfaction / loyalty at a high level by preventing and eliminating the possible causes of Complaint and Non-Compliance;
Through a careful analysis of its processes and the “risks” associated with them and the application of ISO 9001, aim to identify all the improvement actions for its management system.
Respect the requested delivery terms;
Optimize the internal organization for a better work environment and for a reduction of non-quality costs;
Improve the image of the Company on the market through an efficient structure and through greater transparency towards the outside;
Optimizing relationships with Customers and Suppliers, for a climate of fruitful collaboration;
Be in agreement with the laws and regulations in terms of safety at work and respect and environmental conservation;
Guarantee the reliability of products over time and the continuous improvement of technical skills and production standards.
To facilitate the monitoring of commitments, the Management has established for each company process some measurable indicators, which it evaluates during the review of the Management.
To ensure that the activities defined by the Quality System are carried out, controlled and documented, the Management deems that the QMS, implemented in the company in compliance with the UNI EN ISO 9001 and the FSC-CoC standards, is supervised by an accredited Body.

The Management invites the staff to actively collaborate in the application of the Quality System methods and to suggest their improvement.